Delivery Information

To be honest, delivery  is the simpliest step in our work. We mainly use the Standard International Airmail delivery and we have a tracking number for each of our parcel. This allows us and our customers to know all about parcels while they are on their way to their destination. In our experience until this moment, none of our parcels were lost (knock on wood). In any case, if the parcel is lost, we will officially begin the search process and send it again or refund it.



EXTRAPHARMA.COM offers two shipping methods:
EMS shipping
Estimated delivery period is 5-7
business days
.

Registered AirMail

Estimated shipping period is 2-4 weeks,
normally it takes 2.5-3 weeks;
Delivery time may also depend on destination country. National and religious holidays may as well delay package arrival. Your order will be packed discreetly for your privacy and protection.
All products at our site are available to be shipped - that means we have them in stock and can provide them to you immediately. All orders are dispatched within 48 hours , most orders are shipped within 24 hours. All weekend orders, are dispatched on Monday. We do our best to ensure that your order is shipped promptly!
In the unlikely event that your order has not arrived within 10 business days for EMS and 3 weeks for Airmail delivery, you may use any of the following contact methods:
  • reply to our e-mail ,
  • submit a request on the web-site,
  • use our Support Center web-site and submit a ticket after loggin in,
  • or just e-mail us and we will immediately find a solution to rectify the situation!
If you have any questions or require further information please contact us.



Expedited shipping
$49 per order
Just choose Flat Rate shipping method  to receive your item by Expedited shipping.
Tracking number will be provided in 24 hours after payment will be colmpleted (except Sunday and state holidays)
 

Registered AirMail
(Standard International shipping)
Free shipping
Tracking number will be provided in 24 hours after payment will be completed(except Sunday and state holidays)
Tracking numbers can be used for online tracking at RussianPost site ( https://www.pochta.ru/tracking )
Please refer Payment page to get more information about how to pay for your order.