Delivery Information

EXTRAPHARMA delivery information


We offer two delivery options:

  • Standard International airmail
  • Expeditaed delivery


We provide a free shipping for all orders with Standard International airmail


To be honest, delivery is the simpliest step in our work. We mainly use the Standard International Airmail delivery by Russian Post and we provide a tracking number for each of our parcels. Sometimes our customers choose the Expedited delyvery provided by Express Mail Service (EMS) with a tracking number as well. This allows us and our customers to know all about parcels while they are on their way to their destination. In our experience until this moment, none of our parcels were lost (knock on wood). In any case, if the parcel was lost, we will officially begin the search process and send it again or refund it.


Estimated delivery time:

Standard International airmail:

15 - 30 days (depends on country)

 

Expedited delivery:

7 - 12 days (depends on country)


  • Delivery terms

    Delivery time may also depends on destination country. National and religious holidays may delay package arrival, as well as a season time. Your order will be packed discreetly for your privacy and protection.
    All products at our site are available to be shipped - that means we have them in stock and can provide them to you immediately. All orders are dispatched within 48 hours, most orders are shipped within 24 hours. All weekend orders, are dispatched on Monday. We do our best to ensure that your order is shipped promptly!
    In the unlikely event that your order has not arrived within 10 business days for EMS and 3 weeks for Airmail delivery, you may use any of the following contact methods:
      • reply to our e-mail,
      • submit a request on the website,
      • or just e-mail us and we will immediately find a solution to rectify the situation!
    If you have any questions or require further information please contact us.



Expedited delivery
$49 per order
Just choose Flat Rate shipping method  to receive your item by Expedited shipping.
Tracking number will be provided in 24 hours after payment will be colmpleted (except Sunday and state holidays)
 

Registered delivery
(Standard International airmail)
Free shipping
Tracking number will be provided in 24 hours after payment will be completed (except Sunday and state holidays)
Tracking numbers can be used for online tracking at RussianPost site ( https://www.pochta.ru/tracking ) while your parcel is in Russa. We can not guaranty a tracking information update when your parcel will arrive to your country, but we definetely know it is available for the USA on the USPS site and for UK on the Royal Mail site.   
Please refer Payment page to get more information about how to pay for your order.


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