Delivery Information
EXTRAPHARMA delivery information
We offer two delivery options:
·
Standard International airmail
·
Expedited delivery
We
provide a free shipping for all orders with Standard International airmail
To be honest, delivery is the simpliest step in our
work. We mainly use the Standard International Airmail delivery by Russian Post and we
provide a tracking number for each of our parcels. Sometimes our customers
choose the Expedited delyvery provided by Express Mail Service (EMS) with
a tracking number as well. This allows us and our customers to know all
about parcels while they are on their way to their destination. In our
experience until this moment, none of our parcels were lost (knock on
wood). In
any case, if the parcel was lost, we will officially begin the search process
and send it again or refund it.
Estimated delivery time:
Standard
International airmail:
20 - 30 days, up to 45 days (depends on country and season)
Expedited
delivery:
7 - 15 days
(depends on country and season)
·
Delivery terms
Delivery time may also depends on
destination country. National and religious holidays may delay package arrival,
as well as a season time. Your order will be packed discreetly for your privacy
and protection.
All products at our site are available to be shipped - that means we have them
in stock and can provide them to you immediately. All orders are dispatched
within 48 hours, most orders are shipped within 24 hours. All weekend orders,
are dispatched on Monday. We do our best to ensure that your order is shipped
promptly!
In the unlikely event that your order has not arrived within 10 business days
for EMS and 3 weeks for Airmail delivery, you may use any of the following
contact methods:
§
reply to our e-mail,
§
submit a request on the website,
§
or just e-mail us and we will immediately find a solution to rectify the
situation!
If you have any questions or require
further information please contact us.